I so appreciate the time and effort you spent acquainting me with the Sonos product. Although I have yet to activate the "Rhapsody" and "Napster" free trials (because of Holiday travels), I have gotten tremendous enjoyment, while only scratching the surface of possibilities, from being able to personalize music choices on "last.fm" and "Pandora" as well as the limitless variety of internet radio broadcasts. Also, since I have never owned an iPod (etc.), I have now begun to more seriously rip music content to my PC in order to take advantage of the music library features of this remarkable Sonos system.
Just as you previously did by introducing me to the Philips "Pronto" and the TiVo products almost at their inception almost a decade ago, you've once again provided me with a transformational experience which has, yet again, VASTLY improved on my long-standing love affair with music and home theater.
I have enthusiastically demonstrated my Sonos system (Zone Player 90 & Controller 200) to every "techie" visitor to my home since I installed the system. Each and every one has been amazed by its many capabilities and effortless coordination of diverse aural media.
I can't thank you enough for the professional thoroughness and patience that you showed me when we first talked about the Sonos product (as well in all of our many previous conversations.) It has been a marvelous 10 years together, and I look forward to future exciting innovations becoming part of my life because of your expert understanding of advances in A/V technology. Roger. Private residence, Okatie, S Carolina